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Regional Programme Manager–Eurasia (Digital Citizenship)

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Position type: 2 year, fixed term contract with possibility for extension.

Responsible for: Regional programme across three countries in the Eurasia region, involving digital citizenship “hackathons” and small grant awardees.

Thematic Focus: Digital Citizenship responsibilities, rights and opportunities.

Location: Ottawa, Ontario Canada, with frequent trips to the region.

WHAT WE ARE LOOKING FOR

  • A highly experienced senior programme manager with strong leadership and experience overseeing complex multi-country projects, particularly with regards to programme quality, risk assessment and management, budget management, small grant management, innovation, partner outreach and delivery of results.
  • Proven ability to develop and deliver sensitive programming in challenging operational contexts, with experience in the Eurasia region and knowledge of the CSO landscape;
  • Highly developed networking and relationship-building skills, excellent ability to collaborate effectively with a wide range of stakeholders, astute political savvy, superior ability to work with long-standing partners across the region.

PROGRAMMATIC CONTEXT

The #DigitalCitizenship Eurasia programme will launch a series of public “hackathon” competitions — bringing together teams of civil society, industry, academia and others — to develop innovative ideas/tools for Digital Citizenship development. Winners of the “DigiHack” competition will receive support for their ideas in the form of mentorship, incubation, and, if merited, financial support.

JOB PURPOSE

To ensure that the #DigitalCitizenship Eurasia programme makes an innovative and significant contribution to public engagement and programming in support of Digital Citizenship in the Eurasia region. The Regional Programme Manager (RPM) is responsible for delivering the excellence of the #DCE programme as it is initiated and rolled out across three Eurasian countries The RPM will keep his/her sights clearly on project objectives and innovate to overcome complex challenges.S/he will prioritize engagement with local partners and stakeholders to ensure programming is relevant, responsive and supporting strategic, sustained outcomes.S/he will ensure that lessons learned are shared across the programme, the Foundation and the wider stakeholder environment.

KEY RESPONSIBILITIES

Programme Preparation and Governance

  • Analyze and understand the respective development contexts, programmatic risks and key stakeholders for each of the DigiHack countries;
  • Learn from Foundation projects, other efforts, and apply lessons learned, best practices;
  • Work with Executive Director, lead Project Advisor and researchers to develop and adapt DigiHack handbooks, challenges, guidance notes, and briefing packages;
  • Facilitate and support constitution of Project Advisory Group, Core Implementation Team, Substantive Advisors and Mentors and Country Implementation Partners;
  • Plan strategic communication for programme overall and specific country contexts;
  • Plan and facilitate inception workshops.

Programme Leadership, Management, Compliance, Reporting

  • Provide strategic and technical leadership, ensuring the excellence of project activities, outputs and results through a process of ongoing analytical consultation, reflection, and development of modifications as required;
  • Manage project timelines and ensure effective troubleshooting as challenges arise;
  • Work with team members to provide persistent analysis of events, individuals, and networks in the project’s areas of operation;
  • Manage each DigiHack preparation, delivery and followup process, ensuring broad popular engagement, and the excellence of all substantive and logistical preparations;
  • Tailor country implementation strategies to effectively deliver programme objectives;
  • Ensure robust mechanisms are in place to capture programmatic learning, track outputs, and capture outcomes;
  • Assume primary responsibility for the production of quarterly technical reports in line with the Foundation’s standards of excellence.
  • Uphold compliance requirements, by ensuring appropriate processes, consultations and documentation are in place as per Foundation policies and grant requirements;
  • Manage and mentor small grant awardees, to ensure excellence of outputs and outcomes as well as timely reporting and compliance.

 People Management

  • Support and motivate the programme implementation teams, including helping to hire and supervise various project staff, national partners and subcontractors;
  • Ensure effective communication and coordination across all aspects of the project’s governance, advisory and implementation teams;
  • Maintain regular reporting to the Executive Director and Lead Project Advisor.

Partnership Development and Maintenance

  • Build strategic partnerships to maximize project impact and benefit to stakeholders;
  • Seek out and coordinate with complementary initiatives;
  • Develop innovative approaches for engaging target populations and partners;
  • Pursue event sponsors and incubation partners for small grant awardees.

Capture and Communication of Results

  • Ensure wide dissemination of project research results, and tracking of same;
  • Oversee social media outreach and ensure the communications strategy is achieving desired results.

Finance and Resource Management

  • Budget, fund and contract oversight; regularly review the budget to deliver programme objectives, including full participation in monthly financial review processes.

Programme/Foundation Representation and Funding

  • Act as the principal liaison and ambassador for the programme with national and international partners, and represent the Foundation at various events;
  • Prepare proposals for programme cost extensions (additional years of operation), and new proposals for expanding the programme to new regions;
  • Proactively identify related funding opportunities, and support proposal development.

SKILLS EXPERIENCE and KNOWLEDGE REQUIREMENTS

Education

  • Advanced University Degree in business administration, project management, or social/political sciences, international relations, law or other relevant area;
  • University degree in above fields with strong in-field experience may also be considered. 

Experience/Skill Requirements

  • 5+ years experience in similar positions of progressive responsibility, coordinating complex programmes, managing country teams and engaging with multiple partners and stakeholders in an international development / donor-funded context;
  • Multi-year experience working in the Eurasia region, preferably with CSOs and/or on issues related to digital citizenship, communications, training programmes, capacity-building;
  • Demonstrated ability to manage budgets, and plan strategically and creatively to meet project objectives;
  • Outstanding organizational skills, with the ability to work with many priorities, deadlines, staff members and and partners operating in challenging environments;
  • Strong interpersonal, leadership and team-building skills;
  • Experience producing clear written assessments and technical reports in English;
  • Experience in producing excellent research products is a definite asset.

Languages

  • Fluency in English (speaking, reading, writing) is required.
  • Higher-level working ability in Russian is required; full fluency is an asset.

Desirable Competencies:

  • Accountability – Takes responsibility for actions and manages constructive criticisms.
  • Communication – Expresses ideas or facts in a clear, concise and open manner; actively listens and overcomes differences by finding common ground.
  • Ethics – Treats all individuals with respect; demonstrates confidentiality and discretion across all aspects of work; upholds and protects the integrity of Foundation programmes, policies and people at all times.
  • Leading Self and Others – Acts as a positive role model contributing to team spirit; collaborates and supports the development of others.
  • Partnering – Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong relationships with internal and external stakeholders.
  • Professionalism – Displays mastery of subject matter, informed by continuous learning; is not afraid to ask questions.
  • Results Orientation – Efficiently establishes an appropriate course of action for self and others to accomplish goals; Sees opportunities and takes initiative to act; demonstrates agility amidst changing circumstances and can effectively adapt. Always pursues continuous improvement.
  • Solution Focused – Evaluates data, risk environment and course of action to reach logical, pragmatic decisions. Applies innovation and creativity in problem-solving.

ABOUT US

The SecDev Foundation works to support better digital futures for all. We recognize that cyberspace is changing everything on a global scale, from development and economic opportunities through to the security and safety of people, communities and states. We operate globally — with civil society networks, industry and governments — to help communities pursue digital opportunity, safety and citizenship. We work to ensure our partners and beneficiaries — especially women, youth and vulnerable groups — have the skills and knowledge they need to protect themselves from digital harm, and become great digital citizens. We help societies navigate the emerging opportunities of the global digital economy, which is founded on savvy digital entrepreneurs. And, in countries affected by conflict and war, we help local communities and societies build digital bridges of trust amongst themselves and each other.

The SecDev Foundation is a Canadian-based NGO with current operational programming in the Middle East, North Africa, Southeast Asia, Latin America and the Eurasian regions. Our work has been supported by the International Development Research Centre (IDRC), The Embassy of the Netherlands, Freedom House, The Open Societies Foundation, the Global Peace and Security Fund (GAC), The Stability Network, Public Safety Canada, the Bureau of Democracy, Rights and Labour, and Google. Our past and present partnerships and projects are located in Eurasia, Southeast Asia, the Middle East, Latin America, Sub-Saharan Africa, Western Europe and Canada.

How to apply: Email your resume and cover letter to [email protected].  In the email subject line write: “Regional Programme Manager – Eurasia (Digital Citizenship).”  Cover letter guidance: in 400 words or less tell us concisely and clearly why you are the best candidate for this position. Competitive cover letters will show us how your experience fits our  key position requirements.

Both elements — resume and cover letter — are required documents

Deadline for Applications: Until filled.

We will not be accepting phone calls or faxes. We thank you very much for your interest in this position, but please note that only candidates selected for an interview will be contacted

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